Shipping Policy

Shipping Policy

Before we get into the specifics, we would like to emphasize the following key aspects of our shipping policy:

  • Free Shipping Worldwide: We offer free shipping for all orders, both domestic and international.
  • Trusted Carriers: Our primary shipping partners include UPS, FedEx, Aramex, and others.
  • Dispatch Timeline:
    • Standard (Non-Customized) Orders: Dispatched within 1-3 weeks.
    • Customized Orders: Dispatched within 3-4 weeks.
    • Possible Delays: In rare cases, delays of 7-8 weeks may occur.
  • Customer Support: For any order-related inquiries, contact us at dobriarts@gmail.com or call +91-9413250349.

Delivery Timeline

Domestic Orders (Within India)

  • Shipping Charges: Free shipping across India.
  • Dispatch Time:
    • Standard (Non-Customized) Orders: 1-3 weeks.
    • Customized Orders: 3-4 weeks.
    • Possible Delay: Up to 7-8 weeks in rare cases.
  • Delivery Time: 7-10 days after dispatch.
  • Order Notifications & Tracking:
    • You will receive a shipping notification with tracking details once your order is dispatched.

International Orders

  • Shipping Charges: Free shipping worldwide.
  • Dispatch Time: International orders will be dispatched within 10-20 days from order confirmation.
  • Delivery Time: Once dispatched, international orders are expected to be delivered within 15-20 days.
  • Order Modifications:
    • No Cancellations, No Refunds, No Replacements for international orders.
    • Please review your order carefully before confirming the purchase.

Unforeseen Delays & Liability

While we aim to meet the estimated delivery timelines, certain external factors may cause delays, including:

  • Bad weather conditions
  • Transportation delays
  • Political disruptions
  • Other unforeseen circumstances

In such cases, we will proactively notify you via email.


Company Address

Dobri Arts
234, Shree Vinayak Vihar, Sangariya,
Jodhpur, Rajasthan 342013, India

For any questions, reach out to us at dobriarts@gmail.com or call +91-9413250349.